1. Introduction

Root & Rise Wellness Studio ("Skillsmart Success Pte Ltd", "we", "our", "us") is committed to protecting your privacy and ensuring that your personal data is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, disclose, and protect your personal data in compliance with the Personal Data Protection Act 2012 of Singapore ("PDPA").

 

2. Personal Data We Collect

We may collect and process the following types of personal data about you:

• Full name

• Contact information (phone number, email address)

• Date of birth

• Medical history and health information (e.g., for private Pilates clients)

• Emergency contact details

• Payment details

• Any other personal data you provide to us

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3. Purpose of Collection, Use, and Disclosure

Your personal data may be collected, used, and/or disclosed for the following purposes:

• To provide and manage your Pilates sessions and related services

• To tailor our programs to your specific health and fitness needs

• To communicate with you about your sessions, appointments, and other relevant information

• To process payments and manage billing

• To comply with legal and regulatory requirements

• To improve our services and for quality assurance purposes

• To ensure the safety and security of our studio and its premises (e.g., CCTV monitoring)

• For any other purposes for which you have provided the information

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4. CCTV Monitoring

For the safety and security of our clients, instructors, and studio premises, CCTV cameras are in operation within the studio.

• CCTV footage is recorded and stored securely. It is only reviewed in the event of an incident or for security purposes.

• CCTV footage is not shared with third parties except where required by law enforcement authorities or as part of incident investigations.

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5. Consent

By providing your personal data to us, you consent to the collection, use, and disclosure of your personal data in accordance with this Privacy Policy. You may withdraw your consent at any time by contacting us using the contact details provided below.

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6. Data Protection and Security

We are committed to ensuring that your personal data is secure. We have implemented appropriate physical, electronic, and managerial procedures to safeguard and secure the personal data we collect.

 

7. Access and Correction

You have the right to request access to and correction of your personal data held by us. If you wish to access or correct your personal data, please contact us using the contact details provided below.

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8. Retention of Personal Data

We will retain your personal data for as long as necessary to fulfil the purposes for which it was collected or as required by applicable laws. Once your personal data is no longer needed, we will take steps to securely delete or destroy it.

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9. Disclosure of Personal Data to Third Parties

We do not sell or trade your personal data to third parties. We may disclose your personal data to third parties only when required to provide our services or as required by law, such as:

• Healthcare professionals (with your consent)

• Payment processing providers

• Regulatory authorities

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10. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any significant changes by posting the updated policy on our website or through other appropriate means.

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11. Contact Us

If you have any questions about this Privacy Policy or wish to withdraw your consent, access, or correct your personal data, please contact us at:

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Root & Rise Wellness Studio
Email: hello@root8rise.com
Phone: +65 81386011

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12. Governing Law

This Privacy Policy shall be governed by and construed in accordance with the laws of Singapore.